Automatic Passenger Counting
With an accurate automatic passenger counting system, transport organizations can reliably determine the exact number of passengers and implement planning schedules.
Passengers boarding and alighting throughout the entire transport network are continuously counted and analyzed. Exact passenger numbers are essential for targeted transport planning and alignment of the vehicle fleet with actual needs.
Automatically captured passenger numbers provide valuable information about the actual use of public transport services – in daily operations as well as statistical considerations.
Changes, trends and the impact of optimization measures become visible with automatically captured passenger numbers.
Flexible analysis options for passenger numbers: per line, trip, stop direction, type of day, timetable period, day, etc. Graphical reports and analyses of passenger numbers facilitate management and planning tasks.
Any public transport networks throughout the world face considerable income loss due to large numbers of fraudsters who do not pay. This income loss can have significant consequences on a company’s investment capacity, and in the long term, it can affect passenger comfort and even the profitability of a particular network. Precise automatic public transport passenger counting makes it possible to know, in detail, the fraud rate by comparing data on the total number of users with the number of validated tickets.
Becoming aware of the practical reality of fraud makes people think about the methods and actions that need to be implemented in order to reduce it. A detailed spatial and temporal analysis (determining the location and time of fraud) delivers accurate information about the peaks in fraud. As a result, security agents can act more efficiently, in the right places and at the right time.
Real-time automatic passenger counting even makes it possible to take action in the right place at the right time through targeted interventions by public sector employees. It is a complex task to define a transport plan for the real world that is also optimised from an operational point of view to ensure the best possible profitability. In order to be successful in this public service mission, urban transport managers must be able to rely on accurate and reliable information extracted from “big data”.
The quantification and qualification of real passenger flows are one of these basic elements necessary for good management of a public transport network. In the past, operators resorted to manual counting campaigns, however, these operations required a heavy and costly organisation which only offered a very partial and one-off view of the actual state of the network. Today, our APC solutions make it possible to know, in real-time, the passenger flows at every point of a network.
The system controllers are able to know at any point, thanks to adapted dashboards, whether any bus or tram line is over or under its capacity. As such, the controllers are able to make quick decisions about their fleet to maintain passenger comfort and satisfaction guaranteeing that users have a high-quality experience. In the same way, resources are invested only in areas where they are necessary to optimise organisation and profitability.
Why put into service 20 buses on one line if demand corresponds to only 15 vehicles? Why plan 28 stops if very few people get on or off at 4 particular stops? 24 stops could be enough, resulting in saving both time and infrastructure. What size and type of vehicle should be used on each line (a 12-door or 16-door tram, a 2-door bus or an articulated bus)?
By providing accurate, real and reliable data, these solutions make it possible to demonstrate the viability of a network or to justify investments. The data management tool, Focus, makes it possible to create reports, that are required to receive grants or subsidies, based on the actual flow of passengers and supported by accurate, reliable and understandable data.